Privacy Policy

This Privacy Policy will explain how Quyana Rewards uses the personal data (any data that identifies or could reasonably be linked, directly or indirectly, with a specific natural person, household, or device) we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Quyana Rewards collects the following data:

  • Personal identification information (Name, email address, phone number, date of birth, etc.; see Registration page)
  • Grant Aviation flight information (Account number, departure dates, origin and destination locations, number of segments, etc.)
  • Alaska Airlines points information (Alaska Airlines Mileage Plan Account number, etc.)

How do we collect your data?

You directly and voluntarily provide Quyana Rewards with most of the data we collect. We collect data and process data when you:

  • Contact us through our webform
  • Register to participate in the rewards program
  • Use or view our website via your browser's cookies

How will we use your data?

Quyana Rewards collects your data so that we can:

  • Contact you to respond to your request for support
  • Update your points
  • Notify you of changes to the program
  • Other notifications related to your participation
  • Report earnings to the IRS as reported income (if applicable)
  • Contact you about any special promotions or incentives Grant Aviation may be offering

Quyana Rewards does not sell or share your data to third parties.

How do we store your data?

Quyana Rewards stores your data collected on this website on our secure cloud server equipped with full data encryption and web application firewall.

Quyana Rewards will keep your contact and webform data for as long as it is warranted to fulfill our commitments to you and to adhere to legal or regulatory requirements.

Certain personal information may be kept for longer though, for example, to ensure that we have an accurate record of your dealings with us in the event of any complaints or challenges; or if we reasonably believe there is a prospect of litigation relating to your relationship with us.

Marketing

Quyana Rewards may like to send you information about new promotions and services of ours that we think you might like. By registering for Quyana Rewards, you agree to receive marketing, and you may always opt-out later.

If you no longer wish to be contacted for marketing purposes, please contact us using the contact information at the end of this privacy notice, the Contact Us form on the site’s navigation, or via the opt-out link within any of our marketing emails.

What are your data protection rights?

Quyana Rewards would like to make sure you are fully aware of all your data protection rights. While we offer services [only in the United States], we protect your rights following the stringent guidelines of the General Data Protection Regulation (GDPR) in the EU, the PIPEDA in Canada, the California Consumer Privacy Acts (CCPA, CPRA), and other US state privacy acts. Every participant is entitled to the following:

The right to access - You have the right to request Quyana Rewards for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Quyana Rewards correct any information you believe is inaccurate. You also have the right to request Quyana Rewards to complete information you believe is incomplete.

The right to erasure - You have the right to request that Quyana Rewards erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Quyana Rewards restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Quyana Rewards processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Quyana Rewards transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to non-discrimination for exercising your CCPA rights.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please use our Contact Us form on the site’s navigation.

Email us at: support@QuyanaRewards.com

Write to us at:

Quyana Rewards, Compliance Department

19321 US HWY 19 N Suite C-605

Clearwater, FL 33764

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Quyana Rewards uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Remember your preferences to opt-out of cookies

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

  • Functionality – Quyana Rewards uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Quyana Rewards website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Quyana Rewards keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 15, 2022.

How to contact us

If you have any questions about Quyana Rewards’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Use the Contact Us form on this website: QuyanaRewards.com

Email us at: support@QuyanaRewards.com

Or write to us at:

Quyana Rewards, Compliance Department

19321 US HWY 19 N Suite C-605

Clearwater, FL 33764

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Quyana Rewards has not addressed your concern in a satisfactory manner, you may contact the Florida Attorney General at:

Address:

Office of Attorney General

State of Florida

The Capitol PL-01

Tallahassee, FL 32399-1050

Or fill out the form on their website at: Florida Office of the Attorney General